Reckon Sunset Policy

To focus resources on ensuring that the latest products and current services are the best they can be, Reckon sunsets development and live technical support on older products.

 

Technical Support

Reckon provides live technical support only for current versions of software titles and the versions immediately preceding them.

Tax Table & Compliance Updates

Reckon only provides compliance and tax table updates to the latest versions of software.

If you do not upgrade to the latest releases you may not be compliant with the legislative requirements. Current Reckon Advantage members and annual licence customers receive free updates and upgrades as they are released. Click here for information about purchasing a current product.

Exception

One exception to the Sunset Policy is where users on sunsetted versions are upgrading to the current version.  To assist these customers, live support for the older versions is available.

When a version is sunsetted or retired, Reckon will inform users via this website.  As we update this website periodically, it is important for you to visit us from time to time to note new information as it becomes available.

Currently supported software releases:

Australian and New Zealand releases of:

Reckon Accounts Business range

  • Accounts Business range 2016
  • Accounts Business range 2015

Reckon Accounts Personal range

  • Personal, Personal Plus & Home & Business 2016
  • Personal, Personal Plus & Home & Business 2015

Payroll Premier

  • Payroll Premier 2015/16
  • Payroll Premier 2014/15

Point of Sale

  • Point of Sale 2016
  • Point of Sale 2015

Sunsetted Products

Reckon no longer provides live support for the Australian or New Zealand releases of the following products:

Reckon Accounts Business range

  • Reckon Accounts Business 2014
  • Reckon Accounts Business 2013

QuickBooks

  • QuickBooks 2012/13
  • QuickBooks 2011/12
  • QuickBooks 2010/11
  • QuickBooks 2009/10
  • QuickBooks 2008/09
  • QuickBooks 2007/08
  • QuickBooks 2006/07
  • QuickBooks 2005/06, 2004,2003,2002
  • QuickBooks v8, v7.4,v6,v5,v4,v3,v2,v1

Payroll Premier

  • Payroll Premier 2013/14
  • Payroll Premier 2012/13
  • Payroll Premier 2011/12
  • Payroll Premier 2010/11
  • Payroll Premier 2009/10
  • Payroll Premier 2008/09
  • Payroll Premier 2007/08
  • Payroll Premier 2003, 2004, 2005/06
  • QuickPayroll v1, v2, v3, v4, v6, v7, v8, 2002

Point of Sale

  • Retail Point of Sale 2014
  • Retail Point of Sale 2013
  • Retail Point of Sale 2012/13
  • Retail Point of Sale 2011/12
  • Retail Point of Sale 2010/11
  • Retail Point of Sale 2009/10
  • Retail Point of Sale 2008/09
  • Retail Point of Sale 2007/08
  • Retail Point Of Sale 2006/07
  • Point of Sale 2005/06
  • QuickBooks Retailer 2003,2004
  • QuickPOS v1, v2, v3, v5, 2001, 2002, 2004

Quicken

  • Personal, Personal Plus & Home & Business 2012
  • Personal, Personal Plus & Home & Business 2011
  • Personal, Personal Plus & Home & Business 2010
  • Personal, Personal Plus & Home & Business 2009
  • Personal, Personal Plus & Home & Business 2008
  • Personal, Personal Plus & Home & Business 2007
  • Personal, Personal Plus & Home & Business 2006
  • Home & Business 2005/06
  • Personal & Personal Plus 2005
  • Personal & Personal Plus 2004
  • CashBook 2004
  • CashBook 2003
  • Personal & Personal Plus 2002 SE
  • Personal & Personal Plus 2002
  • CashBook v5, v6, v7, v8
  • Quicken v1 to Quicken v8

QuickBooks Customer Manager

  • QuickBooks Customer Manager V3
  • QuickBooks Customer Manager 2006/07
  • QuickBooks Customer Manager 2005/06
  • QuickBooks Customer Manager 2004

Discontinued

  • Online Store
  • QuickTrack
  • ShareAnalyser